Contact
PlaylistXfer Support
Ask a question, report a problem, or request help directly from the PlaylistXfer team.
Prefer email? Write directly to [email protected].
Direct support
Send a support request
We review every request. Include an email if you want a direct reply.
Bug reports
If a playlist fails to preview, match, or create, include the step that failed, exact visible error, browser or device, approximate time, and whether another known-public playlist worked. A public Spotify playlist URL can help reproduce the issue, but do not submit a private or sensitive playlist.
Before reporting a preview problem, work through the playlist link troubleshooting guide. It separates wrong or restricted links from a temporary PlaylistXfer service failure.
Product feedback
Useful feedback includes confusing labels, bad match examples, slow playlists, Apple Music authorization issues, and places where the product felt stuck.
Privacy questions
Read the Privacy Policy for the current MVP data handling notes. The app is designed to avoid storing Apple Music user tokens long term.
Never send secrets
Support does not need your Spotify password, Apple ID password, Apple Music token, cookies, account email, or browser storage. Remove those values from screenshots and logs before posting an issue.